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Utility Notice

Utility Notice Information

Spring Utility Notices have been mailed for the winter period of October 1, 2018 - March 31, 2019. These notices are due May 31, 2019. Important City information was included on the back page of the invoices; click here to view that document.

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Utility Pre-payment program

The Utility Pre-Payment Program is a convenient method to pay your City of Armstrong utility bill.  To sign up for the program, simply click on the form below to download it.  Fill it in and select the amount you want withdrawn from your bank account.  If you are not sure how much to set your payment for, we would be happy to help you with that at City Hall. Once signed up, on the first of each month, we will automatically withdraw that amount from your bank account.  When you get your utility invoice, you will see the total amount of new charges less any pre-payments you have made. Payments will continue until you instruct City Hall, in writing, to change the amount, cancel the payment or change the bank account. 

Utility Pre-Payment Form 

Not signed up for the pre-payment program? Payments can also be made at City Hall, 3570 Bridge Street, at your bank in person or online (please allow 3-5 business days for your bank to process the payment), or by mail PO Box 40, Armstrong, BC, V0E 1B0. 

Didn't the Utility bill just used to be my water bill? 

In early 2018 Council made the decision to have all charges for the water and sewer services appear in one place; on the utility invoice. Previously, water consumption and a small fixed fee appeared on the water invoice and a water parcel tax, a sewer parcel tax and a sewer user fee appeared on the property tax invoice. Council received the Master Sewer Plan (2014) and the Water Master Plan (2017) which outline various required changes, upgrades and recommended improvements that need to be completed on our water and sewer systems. Council hosted two open house sessions in the spring of 2018 to review these upcoming changes with residents and business owners. To review the presentation, handouts and Frequently Asked Questions from those open houses click on the images below: 

 Open House Presentation           Hand outs                      Frequently Asked Questions

Charges related to garbage collection will also move to the utility invoice in 2019. There are no changes to the rates for the garbage service. 

If you have further questions about your utility invoice please contact us at City Hall | 250-546-3023 | 3570 Bridge Street